Top 10 Chatbot Builders in 2024
Mobile Marketing

Top 10 Chatbot Builders in 2024

Egor Prudnikov
Author @ InAppStory

In the digital era, chatbots have become essential for enhancing customer service, automating tasks, and generating leads. The right chatbot builder can streamline these processes. Here are the top 10 chatbot builders of 2024.


What is a Chatbot Builder?

A chatbot builder is a software platform that allows users to create, customize, and deploy chatbots without needing programming skills. These tools typically offer:

  • Visual Editors: Drag-and-drop interfaces for designing conversational flows.
  • Pre-Built Templates: Ready-made templates for various use cases.
  • Multi-Platform Support: Deployment across platforms like Facebook Messenger, WhatsApp, Telegram, and websites.
  • AI and NLP: Advanced builders include AI and NLP for more natural conversations.
  • Third-Party Integrations: Integration with CRM systems, email marketing tools, payment gateways, and analytics platforms.
  • Analytics and Reporting: Tools to track chatbot performance and improve interactions.


Top 10 Chatbot Builders:



  • Features: Unified bot deployment, API integrations, ready-made templates, visual editor, unlimited scenarios and users.
  • Pricing: Free plan, premium plans start at $49/month.



  • Features: Visual flow builder, pre-built templates, analytics, A/B testing, customer segmentation.
  • Supported Platforms: Instagram Direct Messages, Facebook Messenger, SMS.
  • Pricing: Starts from $15/month, with a free trial.



  • Features: Visual builder, AI-driven conversation management, third-party integrations, analytics.
  • Supported Platforms: Facebook Messenger, WhatsApp, Telegram, websites, Slack.
  • Pricing: Free plan available; paid plans start at $15/month.


Flow XO 

  • Features: Visual flow editor, over 100 integrations, webhooks, live chat integration, multi-language support.
  • Supported Platforms: Facebook, WhatsApp, Telegram, websites, Slack.
  • Pricing: Starts from $25/month, with a free trial.



  • Features: Drag-and-drop builder, CRM integration, automated customer support, order tracking, bulk messaging, analytics.
  • Pricing: Starts from $30/month, with a 3-day free trial.



  • Features: Pre-built templates, drag-and-drop editor, lead generation tools, webinar and quiz integrations, CRM integration, detailed analytics.
  • Supported Platforms: Telegram, Instagram.
  • Pricing: Starts from $14/month, with a free trial.



  • Features: Unlimited messaging, multimedia support, visual editor for menus, basic automation features.
  • Supported Platforms: Telegram.
  • Pricing: Free, but lacks updates, support, analytics, and advanced features.



  • Features: Conversation analysis, user feedback analysis, user journey tracking, multilingual support, AI-powered interactions.
  • Supported Platforms: Websites, various API integrations.
  • Pricing: Free plan with 30 message credits/month; Plans start from $19/month.



  • Features: Visual editor, pre-built templates, natural language processing, multi-channel support, real-time analytics, third-party tool integration.
  • Pricing: Starts from €200/month.



  • Features: Email marketing, SMS campaigns, web push notifications, landing page builder, detailed analytics, chatbot builder, CRM integration.
  • Supported Platforms: Telegram, WhatsApp, Facebook, email, SMS, web push notifications.
  • Pricing: Starts from $5.5/month.


Choosing the Right Chatbot Builder


Understanding the functionalities and differences of each chatbot builder is crucial. Basic knowledge of copywriting, analytics tools, CRM systems, and payment systems can help in selecting the most suitable tool for your needs. 


For businesses looking to enhance their customer support capabilities, exploring the best integration platforms is crucial. Check out this comprehensive guide on the Best iPaaS Solutions in 2024 to discover how top integration platforms can streamline your operations and boost efficiency. 


For more insights into optimizing your customer communication strategies, be sure to check out our article on the Top 10 SaaS Services to Conquer Customer Communication.


Ready to boost your app's engagement and retention? Discover how InAppStory can transform your user experience today! Book a demo right now.